bj999 Responsible Gaming —
Keep Yourself Safe
bj999 believes that fun is only worthwhile when it stays within limits. Set your limits, recognise the warning signs and get help when you need it.
Play Safe, Live Well
Gaming is for fun — not a source of income. Set a budget and take breaks.
Why Responsible Gaming Matters
Gaming at bj999 is entirely for entertainment. Whether you play slots, live casino or cricket betting, it is important to stay aware of your own situation. Placing bets is never a solution to financial problems; it is a form of entertainment that needs clear limits.
Our platform includes several self-control tools for users. You can set your own deposit limits, pause your account for a set period or go into full self-exclusion. bj999 never encourages uncontrolled play.
Under our Terms and Conditions, minors are strictly prohibited from using the platform. If any family member believes that a minor is using an account, please contact our support team immediately.
If at any point during play you feel that your betting behaviour is going beyond normal limits, do not wait to get help. Read our FAQ — it has detailed information on how to use the self-control tools.
Quick Reminders
- Never put in money beyond your budget
- Do not bet to recover money you have lost
- Take regular breaks
- Be honest with family and friends
- Never bet with borrowed money
- No access for anyone under 21
Self-Control Tools
After logging in to bj999, any of the tools below can be activated at any time from Settings. Using them is your own decision and we respect that decision.
Daily / Weekly / Monthly Deposit Limit
Set the maximum amount you will deposit in a day, a week or a month. Lowering a limit takes effect immediately; increasing one requires a 24-hour wait.
Maximum continuous play time
Set the maximum time you will play in a single session. Once the set time is up, the account will automatically go on a break.
Take a break from promotional offers
If you feel that bonus offers are pushing you to play more, turn off promotional communications from Account Settings.
Temporary break (1–30 days)
Suspend your account for 1 to 30 days. During this time you will not be able to log in and no deposits will be accepted.
Long-term self-exclusion
You can close your account for 6 months, 1 year or permanently. Attempting to open a new account during a self-exclusion period is against our rules.
Direct support team
To activate any tool or to talk about the matter, contact our support team in Bengali via 24/7 live chat.
Self-Exclusion Request
Fill in the form below or let us know directly via 24/7 live chat — we will act quickly.
Warning Signs
If you notice any of the signs below in yourself, do not hesitate to get help. This is not a sign of weakness — it shows self-awareness.
Financial Signs
- Spending beyond your budget and betting with borrowed money
- Placing larger bets to recover money you have lost (chasing losses)
- Cutting the family's essential expenses to set money aside for betting
- Lying to family or friends about betting money
Behavioural Signs
- Wanting to stop playing but being unable to
- Feeling restless or irritable when unable to play
- Withdrawing from work, studies or social relationships
- Hiding or denying your gaming activity
bj999's Commitment
We believe that safe and responsible gaming is possible. Enjoy your entertainment, but stay within limits. Every tool, support channel and policy on our platform is built with this single goal in mind.
For ages 21 and above — strictly enforcedWhere to Get Support
Besides bj999's own support, help is also available from family and professional counsellors.
24/7 Live Chat
Get support in Bengali via bj999 live chat at any time. You can activate self-control tools, pause your account or talk about anything.
Email support
Support is also available by email alongside live chat. Share the details of your situation and our team will respond as soon as possible.
Family and Friends
Talk to people you trust. Family or close friends can often be the first source of help when a problem arises — do not hesitate to reach out to them.
Professional Advice
Consulting a mental health professional or counsellor can provide practical solutions. Mental health service providers in Bangladesh offer support in this area.
Core Principles of Responsible Gaming
Set a budget and stick to it
Before you start playing, decide the maximum amount you can afford to spend. That amount should be money whose loss would have no impact on your daily life. Never put rent, food, savings or emergency funds into bets. The deposit limit tool on bj999 helps you apply this budget in practice.
Set a time limit
Playing for long stretches without a break reduces your ability to make good decisions. Spending hours on slots or live casino tires your mind and increases the tendency to place larger bets. Set a time limit before each session and take a break when it ends — using the session timer in Account Settings does this automatically.
Do not treat gaming as a source of income
Earning a regular income from betting is not possible — this is mathematically proven. Every game result is independent and unrelated to previous results. No "strategy" or "system" can beat the casino in the long run. See gaming as entertainment where you might win from time to time — but it is never guaranteed.
Do not chase losses
Chasing losses — placing larger bets to recover money you have lost — is one of the most dangerous habits. If your set budget for a session runs out, stop playing for that day. Decisions made in emotional moments are often the cause of bigger losses.
Protecting minors
If there are children or teenagers at home, make sure they cannot access your bj999 account. Use a password on your device, keep your login details private and explain to children that using this type of platform before the age of 21 is not allowed. Our Privacy Policy has detailed information on account security.
Take care of your mental health
Using gambling to escape stress, anxiety or depression is a risky behaviour. While playing may offer temporary relief, it makes the underlying problem worse over time. During periods of mental distress, step away from gaming and seek support from family, friends or a professional counsellor.
Self-Exclusion — A Brave Decision
If you feel you are losing control over your gambling, choosing self-exclusion is a brave and sensible step. There is no shame in making this decision — it is a conscious step to protect yourself. When you request self-exclusion at bj999, we close your account promptly, and if a new account is opened during the self-exclusion period, it is closed immediately.